Frequently Asked Questions

Everything you need to know about your SMG4 Store gear.

How long will it take for my order to ship?

Most orders are processed within 3-5 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on your location.

What is your return policy?

We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that limited edition drops and final sale items are not eligible for return.

How do I know which size to order?

Each product page features a detailed size chart. We recommend measuring a favorite shirt you already own and comparing it to our dimensions to ensure the perfect fit.

Do you ship internationally?

Yes, we ship to most countries worldwide! Please be aware that international orders may be subject to customs fees, duties, or taxes upon arrival, which are the responsibility of the customer.

Can I cancel or change my order?

Since we move quickly to get your gear to you, we can only guarantee changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.